General Information

 
 
--GENERAL INFORMATION-- 
 
Online Ordering
 
We use Paypal, a fast, convenient and most importantly secure way to pay. None of your card details will be shared with us, so your online safety can be assured.
 
 
You do not need to have a Paypal account to order from us. Simply choose the link:
Don't have a PayPal account? Use your credit card or bank account (where available)
when you check out.
 Delivery Details
 
Your home baked welsh cakes are made fresh to order and sent via 1st Class Royal Mail delivery. This usually takes 1-2 days, however we cannot take responsibility for any unforeseen problems eg. strikes, poor weather etc.
Postage and Packaging is included in the quoted price of the welsh cakes. The boxes are designed to fit perfectly through a standard size letterbox, measuring 20cm x 3.8cm.
We aim to have the welsh cakes made and posted within 3 days, provided that payment has been confirmed. In most cases this will be less.
Again, please contact us with any queries - click the 'Contact Us' link (left) for details. 
 
Storage
 
Our welsh cakes contain no preservatives and therefore are ideal for enjoying straight away and at their best. They will last several days if kept in an air-tight container (if they haven't all been eaten by then!)
The welshcakes are suitable for freezing.
 
 
Personalised Messages
A personal message can be sent with your welsh cakes at no extra cost. Please enter your desired message at checkout when you place your order, under "Special Instructions to Merchant".
 
 
Refunds
We are happy to offer a refund if you are not entirely satisfied with our product, provided you return the packaged item. Please contact us via email or telephone if these circumstances arise. Contact details can be found through the 'Contact Us' link (left).
 
 
Large Orders/Special Requirements
We would appreciate as much notice as possible with any large orders or special requirements.
 
 
Thank You.
 

 

       
 
 

 

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